Salesforce Announces Customer 360 Service

                                   Salesforce Customer 360


Salesforce Customer 360 is a "new cross-cloud technology" initiative that makes our B2C Marketing, Commerce, and Service products work better together.  

With Customer 360, administrators register their various instances of Marketing Cloud, Commerce Cloud, and Service Cloud.

At its Dreamforce annual conference in San Francisco starting last week, Salesforce.com announced Salesforce Customer 360, which is an ambitious attempt to give users a unified cross-channel customer experience in an easy-to-use, click-based administrator interface.

According to Ron Pereira, senior director of product marketing at Salesforce, “Whatever system you use in Salesforce you will get an up-to-date understanding of the customer across those systems. … Our vision is to give a unified experience with a single place where admins can securely and in a trusted fashion connect to Salesforce and control the data and events across systems and get a complete view of the customer.”


As part of the new service, Customer 360 ID will give companies a complete, up-to-date, contextually relevant profile of every customer. There will also be prebuilt Customer 360 packages for Service, Marketing and Commerce that will give companies the ability to quickly create cross-channel customer experiences.

Symantec announced a new release of its data loss prevention platform on Sept. 25, providing new security features to help protect users against sensitive data loss. The DLP 15.1 update protects data and documents in Microsoft's Office 365 and Google's G-Suite of cloud-based office applications, as well as on-premises based deployments.

The platform now integrates with Symantec's Information Centric Encryption for digital rights management as well as the company’s Information Centric Analytics for User and Entity Behavior Analytics, providing additional capabilities to protect against sensitive data loss.

"To stay up to date on Salesforce Customer 360, follow us."

The Importance Of Salesforce Training

Salesforce is one name we have heard many times when it comes to #1 CRM in the world. Many big businesses are using SalesForce and there are many training centers offering the course in the same because the importance of Salesforce training is being realized.

Before moving forward to know what is the importance of Salesforce training, let's discuss a little bit about ‘What is Salesforce?

What is Salesforce?

Founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service and now one of world's best CRM. 

Is Salesforce training worth my time and money?

Let’s be honest and accept the fact that only regular academic qualifications mostly doesn’t fetch you a great job. There’s always some ‘Add-on’ skills you need to get in order to stand out of the crowd. The importance of Salesforce training is broke down as follows.

1. In demand skill set:

The basic point of training in Salesforce is that the skills are highly in demand. Even now if you search on google for ‘Salesforce jobs’ you can find vacancies in all major Job portals. But the number of candidates who have this skills are very less in number. This paves opportunity like never before. So this shows the importance of Salesforce.

2. Makes you professional:

Salesforce has a variety of products including various departments. For example Quote to cash for Billing, IQ sales for Sales Dept and many more. If you are well trained in Salesforce you get an idea of the workflow of all the departments which can help you grow professionally as an individual. These professional individuals get job easily as they are exactly the job providers are looking for.

3. Gives in-depth analytics exposure:

One of the reasons why Salesforce is regarded as best CRM is the analytics they showcase. Salesforce has this patented artificial intelligence technology called ‘Einstein Analytics’ that allows you go through the analytics easily yet effectively and makes you a pro in understanding analytics like never before.

4. Job opportunities like never before:

As mentioned in the introductory paragraph, there are many big companies who use Salesforce and hence if you have salesforce knowledge, it will be easy for you to land in your dream job or at least dream company.

On reading the list of companies that use Salesforce will raise your eyebrows.

• Vodafone
• Pizza Hut
• Sony
• Wells Fargo
• Yamaha and many more                                                                                (Source: Salesforce.com)

5. Salesforce is here to stay:

You might have heard about some software and got trained in that but soon after you are done with course you came to know that it’s not a worthy certification. The popularity of software takes a wide growth or slope as soon as the new product comes. But Salesforce has no plan to go away from the market.

The importance of Salesforce training is the impeccable skills one gets which is helpful in their career growth. To know more about Salesforce training and curriculum.

Visit our page:http://bit.ly/Salesforce-venolearn